Privacy Policy

LAST UPDATED: DECEMBER 2025

1. Introduction

Welcome to Rick Online Tech. We value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you use our B2B fintech services, including recharges, DTH, and UPI payments.

2. Data We Collect

To provide efficient fintech services, we collect the following types of information:

  • Personal Identity: Name and Proprietor details.
  • Contact Info: Phone number, Email address, and Shop address.
  • KYC Documents: PAN Card, Aadhaar details (as per government regulations for financial agents).
  • Transaction Data: Details of recharges, bill payments, and wallet settlements.

3. How We Use Your Data

Your data is used strictly for professional purposes:

  • To process transactions and credit commissions.
  • To verify your identity as an authorized Rick Online Tech agent.
  • To provide technical support and resolve failed transactions.
  • To comply with legal and regulatory requirements from NPCI and banking partners.

4. Data Security

Encryption Standard: We use 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your financial wallet is secured with multi-factor authentication.

5. Third-Party Sharing

We do not sell your data. We only share information with:

  • Banking Partners: To facilitate UPI and wallet settlements.
  • Operators: (Jio, Airtel, etc.) to complete recharge requests.
  • Legal Authorities: Only when required by law or for fraud prevention.

6. Contact Us

If you have any questions regarding this Privacy Policy, you can contact our nodal officer:

Rick Online Tech Support

rick.onlinepay@gmail.com

+91 8617636806